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Tag archive: Digital Transformation

‘Going digital is not the goal, it’s just a tool’

Mobile first has been the philosophy of BNP Paribas, one of the largest banks in the eurozone, for two years now. Not that strange, because the number of French customers that visit the bank only via their smartphone has risen explosively in the past four years: from 175.000 to 1.2 million. Out of a total […]

‘The fragmented payment landscape leads to more complexity and security concerns for consumers’

Five years ago, visiting a physical banking branch for cash or advice was a given. In a short time, however, mobile payment solutions have largely replaced these visits. Not just banks, but also third parties have created new mobile payment solutions, often in the form of apps and digital wallets. The result: multiple wallets and […]

What did early adopter Nordea learn about opening up customer data?

Nordea was the first bank in the Nordics that stepped into the new world of Open Banking. The 200-year-old Nordic bank – which is headquartered in Finland since this month and has approximately eleven million customers – has been offering third parties access to real customer data since December 2017, after several pilot activities earlier […]

Four visions about the future of banks

Banks need to reinvent themselves now that the banking landscape is drastically changing. After all, fintech companies are continuously looking to attack profitable niches, developing their products from scratch using the latest technologies and an extreme focus on usability and fulfilling the wishes of the user. This differs from a lot of traditional banks that […]