Tag archive: customer experience

SIBOS day 2 – The importance of customer experience for the future of banks

It is impossible to know what banks will look like in ten years’ time. The question whether the current banks will all still exist in a decennium is even justified. More than half of the visitors of the session The bank of Tomorrow on the second day of Sibos expect that only 40 to 60 […]

Invisible payments will open the door to mobile

Invisible payments are the answer to several mobile payment adoption problems. At least: that is what the cloud infrastructure company i2c says. Amazon is putting this theory into practice. Customers of the Amazon GO store just have to put their products in their basket and leave the store whenever they have everything they need. The […]